Bartlett, A. & Chanock, K. (eds) (2003). The missing part of the student profile jigsaw: Academic skills advising for Australian tertiary students from non-English speaking backgrounds. Canberra: Academic Skills and Learning Centre, Australian National University.
"This book is very much the sum of its parts, and a work in progress. It captures the thoughts of a group of LAS advisers brought together for two days to address the academic skills and learning needs of ANESB students in tertiary institutions. The major achievements of those two days were to recognise, first, that the difficulties we, as LAS advisers, experience are common to others; and second, that sharing information about practice leads to better practice. We hope this publication provides readers with some reassurance that they are not alone in confronting the challenges of working with diversity, and with some new ideas for practice." (p.9)